Return Policy
We appreciate your business and strive to provide high-quality products. Our return policy is designed to be fair and transparent. Please read the following carefully.
1. Returns
We only accept returns in the unlikely event that a product is damaged upon arrival. If you receive a damaged product, please contact our customer service team within 15 days of receiving the item.
2. Damaged Items
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please provide a detailed description of the damage and include photos when contacting our customer service team.
3. Contacting Customer Service
To initiate a return due to a damaged item, please contact our customer service team at evolvedgarage.info@gmail.com within 15 days of receiving the product. Our team will guide you through the return process.
4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 5 business days for the refund to be processed.
5. Shipping Costs
Shipping costs for returning items are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Information
For any questions or concerns regarding our return policy, please contact us at evolvedgarage.info@gmail.com.